Privacy Policy
The Pool Company
Effective Date: January 2026
The Pool Company (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an online form, or make a payment for our services.
Information We Collect
We may collect the following types of information when you interact with our website or services:
Personal Information
- Name
- Email address
- Phone number
- Service address
- Payment information (processed securely through third-party payment processors)
Non-Personal Information
- IP address
- Browser type
- Device information
- Pages visited and time spent on our website
How We Use Your Information
We use the information we collect to:
- Schedule and perform pool and spa services
- Process payments securely
- Communicate with you about appointments, services, or inquiries
- Improve our website and service offerings
- Comply with legal and regulatory requirements
Payment Processing
All payments are processed through secure third-party payment providers. The Pool Company does not store or have direct access to your full credit card or bank account information.
Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only with:
- Payment processors for transaction completion
- Service providers assisting with business operations (e.g., scheduling or customer communication tools)
- Legal or regulatory authorities if required by law
Data Security
The Pool Company takes reasonable administrative, technical, and physical measures to protect your personal information. While no system can guarantee 100% security, we use industry-standard safeguards to reduce risk.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You may choose to disable cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. The Pool Company is not responsible for the privacy practices or content of those sites.
Children’s Privacy
Our services are not directed to individuals under the age of 18, and The Pool Company does not knowingly collect personal information from children.
Your Choices
You may:
- Request access to or correction of your personal information
- Request deletion of your information, subject to legal or business record retention requirements
To make a request, please contact us using the information below.
Changes to This Policy
The Pool Company may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
The Pool Company
📧 [email protected]
📞 201-582-8468